These Terms & Conditions govern your use of the website https://ruddickcontractor.com/ (the “Website”) and any enquiry or request for services you make through the Website.

By using this Website, you agree to these Terms & Conditions.

If you do not agree, please do not use the Website.

1. About us

This Website is operated by RUDDICK CONTRACTORS LTD (“we”, “us”, “our”).

Registered office: 83 Broomhills, Welwyn Garden City, England, AL7 1RE
Company number: 10678480

2. Website use

You agree to use the Website only for lawful purposes.

You must not:

• misuse the Website
• attempt unauthorised access to any part of the Website
• introduce viruses or malicious code
• scrape or copy Website content for commercial purposes without permission

We may suspend or restrict access to the Website where misuse is suspected.

3. Website content

All content on this Website (including text, images, logos and branding) is owned by or licensed to us, unless otherwise stated.

You may view, download and print pages for personal use only.

You must not reproduce, distribute or republish any Website content without our written consent.

4. Enquiries and quotes

If you submit an enquiry through this Website, we will respond using the contact information you provide.

Any quote provided:

• is subject to a site visit (where required)
• may be revised if additional work is identified
• is valid for a stated period (or, if not stated, for a reasonable time)

A quote does not form a binding contract until accepted and confirmed by us.

5. Services

We provide contracting and related services as described on the Website.

All services are subject to:

• availability
• suitability of site conditions
• access requirements
• the scope agreed in writing (where applicable)

We reserve the right to refuse work where it is unsafe, unlawful, or not reasonably possible to complete.

6. Customer responsibilities

You agree to:

• provide accurate information about the site and requirements
• ensure safe access to the work area
• inform us of any known hazards (e.g. asbestos, unsafe electrics, structural concerns)
• ensure utilities (water/electricity) are available if required for works
• remove or protect valuables and breakable items near the work area

We are not responsible for delays or issues caused by missing or inaccurate customer information.

7. Pricing and payment

Unless agreed otherwise in writing:

• Prices are quoted in GBP (£)
• Payment terms will be provided in the quote/invoice

We reserve the right to request:

• a deposit
• staged payments for larger projects

Late payments may result in:

• delays in scheduling or completion
• suspension of works until payment is received

8. Changes to agreed work (variations)

If you request changes after work has started (“variations”), we will confirm:

• the additional cost (if applicable)
• any timeline impact

Variations may require written confirmation before continuing.

9. Cancellations

If you cancel after booking a start date, we may charge for:

• materials already purchased
• time already allocated (including labour where appropriate)
• reasonable administrative costs

Where possible, we aim to be fair and transparent with any cancellation charges.

10. Warranty / workmanship

We aim to deliver all services with reasonable care and skill, in line with UK consumer standards.

If you are unhappy with workmanship:

• please notify us as soon as possible
• allow us a reasonable opportunity to inspect and remedy the issue where appropriate

This does not affect your statutory rights.

11. Limitation of liability

Nothing in these Terms limits liability where it would be unlawful to do so, including for:

• death or personal injury caused by negligence
• fraud or fraudulent misrepresentation

To the maximum extent permitted by law, we are not liable for:

• loss of profits, revenue, or business
• indirect or consequential losses
• delays caused by events outside our control
• issues caused by third-party trades or materials not supplied by us

Our total liability for any claim shall be limited to the value of the services provided, unless otherwise required by law.

12. Website availability

We aim to keep the Website available and accurate but we do not guarantee:

• uninterrupted access
• error-free content
• that the Website will always be secure

We may update, remove, or change content at any time without notice.

13. Third-party links

The Website may contain links to third-party websites. These are provided for convenience only.

We are not responsible for third-party sites, their content, or their policies.

14. Privacy

Use of this Website is also governed by our Privacy Policy, which explains how we collect and use personal data.

15. Changes to these Terms

We may update these Terms & Conditions from time to time.

Any updates will be posted on this page with an updated “Last updated” date.

16. Governing law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.